Privacy and Cookie Policy

Privacy

Your privacy is important to us. This privacy policy explains how we collect, use, disclose, and protect personal information we obtain through our hotel booking engine. Please read this policy carefully before using our service.

Information Collected

We collect personal information when you book a room through our online booking system. This information may include your name, email address, phone number, payment information, and details related to your reservation.

Use of Information

We use the information collected to process your bookings, provide customer support, and improve our services. Additionally, we may use your information to send you promotional communications about our offers or for market research purposes, unless you opt out of receiving such communications.

Disclosure of Information

We do not sell, trade, or transfer your personal information to third parties without your consent, except where necessary to provide the requested service or as required by law. Please note that the data controller is the hotel itself, not Alphaservice. Alphaservice does not collect or manage any personal data.

Information Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Cookies

We use cookies to enhance your experience using our booking engine. Cookies are small text files stored on your device when you visit our website. They help us recognize you when you return to our site and allow us to personalize content based on your preferences. We also use tools like Google Analytics and Meta Pixel to collect anonymous information about the usage of our site to improve our offerings and service.

Acceptance of Privacy and Cookie Policy

By using our booking engine, you accept our privacy and cookie policy. If you do not agree with this policy, please do not use our service.

Changes to the Privacy and Cookie Policy

We reserve the right to modify this privacy and cookie policy at any time. Changes will be effective immediately upon posting the updated version on our website. We recommend checking this page regularly to stay updated on our privacy and cookie practices.

Contact Us

If you have any questions or concerns about our privacy and cookie policy, please do not hesitate to contact us at info@alphaservice.it